Bespoke Mediation Service
Our team of accredited mediators are equipped to deal with all types of conflict/dispute. Each mediator has a minimum of 5 years mediation experience dealing with workplace conflict amongst individuals and teams/groups.
What sort of cases can we deal with?
In short most types of workplace conflict can be mediated; however we can provide advice on whether a case can be mediated via our free mediation assessment service.
Typical cases that we have provided mediation for include:
- Conflict between peers
- Conflict between manager/member of staff
- Conflict between senior managers
- Group or team mediations
- Bullying, harassment and/or discrimination
- Conflict between an employee and a 3rd party (e.g. contracted services)
- Change resistance (working patterns, work content)
- Staff appraisal disputes
Get in touch for a free mediation assessment on whether your dispute could be settled through mediation.
Mediation Skills Training
Our 1 day programme aims to build capability among your managers in using mediation skills to resolve workplace conflict. The programme is suitable for all managers and HR professionals, introduces delegates to the use of practical mediation techniques based on a recognised mediation model. All training is delivered by accredited and experienced mediators.
We can help you design and introduce a mediation service in your organisation. This will range from how to build informal resolution into complaints/grievance policies, to how your organisation monitors the usage and effectiveness of mediation.
Our mediation process has a unique approach, aiming to maximise your personal and corporate potential.